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ISAT General Info -- A -- ISAT User Guide and Quick Ref Guides
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Added by Helen Shorten, last edited by Helen Shorten on Mar 06, 2008  (view change)
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ISAT 7.01  User Guide  2007

ISAT User Guide found in Partner World Link

ISAT 7.01  Quick Ref Error Codes

ISAT Errors- G00x errors:   Document pdfor Partner World Link

ISAT Errors that End Users may fix: Document pdf

ISAT Errors that Require Opening of a Level 1 Issue Log: Document pdf

Operational Guide and Instructions: Partner World  Link

 Link to Partner World

IBM Business Partner Support Operations (BPSO) provides administrative and operations support for your transactions and post-sale needs.
 
  Agreements
  Billing process
  Business partner returns
  Customer number process
  Firm order management
  Hardware and software maintenance and services quotes (ISAT)
  Installation and inventory management
  Order change guidelines
  Placing an order
  Price protection claim process
  Risk of loss and damage process
  Special bids

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